General FAQs
LightCh8in sichigulitsa mwachindunji kwa ogwiritsa ntchito, muyenera kulowa muakaunti yanu ya membala kuti muwone mitengo.Kuti mulembetse ngati membala, muyenera:
- Lembani pulogalamu yayifupi ndi zambiri za kampani yanu.
- Kwezani zikalata zothandizira (chilolezo cha bizinesi ndi chilolezo chogulitsanso), ndiyeno perekani patsamba lathu.Tiwonanso ndikuvomereza pempho lanu pasanathe maola 24 mutatumiza.
1) Lembani ndi kulowa mu akaunti yanu.
2) Onjezani zinthu zomwe mukufuna kugula pangolo yanu yogulira.
3) Malizitsani njira yolipira.
4) Dongosolo lidzakudziwitsani pomwe oda yanu ikatumizidwa ndikupereka nambala yotsata.
Timavomereza kulipira kwa PayPal ndi Kirediti kadi.
LightCh8in sichigulitsa kwa ogwiritsa ntchito mwachindunji.Makontrakitala akuyenera kulowa muakaunti yawo ya membala pa www.lightch8in.com kuti awone mitengo.
Mermership ndi kuchotsera:
Pangani akaunti ya LightChain ndikulowetsani kuti mulandire kuchotsera kwapadera ndi zopereka ndikulandira kutumiza KWAULERE pamaoda onse opitilira $ 500 ndi $ 10 yotsika mtengo yotumizira pamaoda onse pansi pa $ 500, omwe amapezeka kwa mamembala okha.
Lowetsani makuponi anu musanatuluke kuti mulandire kuchotsera.
Kuti tithandizire makasitomala athu bwino, sungani mitengo yampikisano ndikupereka zabwino kwambiri & zolimbikitsa kwa mamembala athu, sitigawana mitengo yathu ndi anthu wamba, chonde pangani akaunti ndikulowa kuti muwone mitengo yanu.
Mutha kupita ku ulalo wopanga akaunti patsamba lathu ndikudzaza zomwe mwapempha.Mudzalandira zambiri zolowera muakaunti yanu ndi mitengo yamembala pempho lanu likalandiridwa ndikukonzedwa.
Kutumiza ndi Kugula
Timapereka kutumiza Kwaulere kwa mamembala athu pamaoda onse opitilira $ 500 ndi $ 10 kutumiza kwaulere pamaoda osakwana $ 500.
Mukatumiza oda yanu, mutha kusankha zomwe zatsitsidwa za UPS Express zomwe zatsitsidwa potuluka.
Zinthu zonse zomwe zili muzinthu zoyitanitsa 3:30 EST isanakwane zidzatumizidwa tsiku lomwelo.Maoda atumizidwa kuchokera kwa m'modzi mwa omwe timagawa nawo omwe ali m'dziko lonselo ndipo akuyenera kufika pakadutsa masiku 1-3 kutengera komwe muli.
Maoda atumizidwa kuchokera kumalo osungiramo zinthu omwe ali pafupi kwambiri kutengera zomwe ogulitsa ali nazo.
Maoda 3:30 EST adzatumiza tsiku lomwelo1-3 masiku kutengera kupezeka
Ngati dongosolo silinasinthidwe ndiye mutha kusintha kapena kuwonjezera zinthu ku dongosolo lanu.Mudzalandira imelo yodziwitsani dongosololi likakonzedwa.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Mudzalandira ndi imelo ndi zambiri zotsata kukudziwitsani pamene dongosolo lakonzedwa.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Inventory imasinthidwa tsiku ndi tsiku ndikulembedwa pachinthu chilichonse patsamba lathu.
All available finish options are listed for each item on our website. Custom finishes are available with a minimum order quantity and can be requested by emailing us at customerservice@lightch8in.com.
Zosankha zonse za kutentha kwamitundu zomwe zilipo zalembedwa pachinthu chilichonse patsamba lathu.
Special order color temperatures are available on request. Please email customerservice@lightch8in.com with more information.
Dinani pa tabu yomwe ili m'mafotokozedwe azinthu patsamba lathu kuti muwone kapena kutsitsa.
Madeti otengera kuyitanitsa kobwereranso adzandandalikidwa pazidziwitso zachinthu chilichonse patsambalo.
Email customer service at customerservice@lightch8in.com if your discount code wasn’t applied.
Email customer service at customerservice@lightch8in.com to cancel any order. Refunds will be processed once the cancel request has been received. Once an order has been shipped, customer is responsible for return shipment. Refunds will be issued once the returned items have been received.
Chonde onani imelo yotsimikizira maoda anu kuti mudziwe zambiri.
Makasitomala FAQs
Chonde titumizireni kuti mupeze mafayilo a PDF, tidzathana nawo posachedwa:
Mailing us: info@lightch8in.com Kutisiyira uthenga pa CONTACT page.
info@clslights.com">
Kubwerera ndi Chitsimikizo:
Click the RMA link on on the website. Fill out the requested information and email the completed forms to our team at customerservice@lightch8in.com and we will contact you to complete the return process.
Click the Warranty Claim/RMA link on on the website. Fill out the requested information and email the completed form to our team at customerservice@lightch8in.com. Submit photos of the products under warranty and customer service will review the information in order to honor your warranty claim.
Kuti tithandizire makasitomala athu bwino, sungani mitengo yampikisano ndikupereka zabwino kwambiri & zolimbikitsa kwa mamembala athu, sitigawana mitengo yathu ndi anthu wamba, chonde pangani akaunti ndikulowa kuti muwone mitengo yanu.
Mutha kupita ku ulalo wopanga akaunti patsamba lathu ndikudzaza zomwe mwapempha.Mudzalandira zambiri zolowera muakaunti yanu ndi mitengo yamembala pempho lanu likalandiridwa ndikukonzedwa.
Dinani ulalo wa RMA patsamba.Lembani zomwe mwapemphedwa ndi imelo mafomu omwe amalizidwa ku gulu lathu pacustomerservice@lightch8in.comndipo wina adzakulumikizani kuti mumalize kubweza ndikusankha njira yopezera akaunti yanga.
Zambiri za chitsimikizo zimaphatikizidwa ndi kufotokozera kulikonse patsamba lathu.
Inde, kasitomala ali ndi udindo wotumiza ndalama zotumizira zinthu zonse zomwe zabwezedwa zomwe zatumizidwa kale.Lebo yotumizira yobwerera ikhoza kufunsidwa pamtengo wamakasitomala kuti abweze zinthu zanu ndikubweza ndalama kapena ngongole ya akaunti.
Kuwala kwa Smart (Bluetooth/WIFI).
Njira 1: Kugwiritsa ntchito pulogalamu.
Dinani chizindikiro cha nyali, ndipo gulu lowongolera likuwonekera pansi pazenera.Dinani "kufufuta" mu chapamwamba kumanzere ngodya ya gulu ulamuliro.Pambuyo pa "kuchotsa" nyaliyo, chojambulacho chidzagwedezeka pang'onopang'ono katatu, kusonyeza kuti nyaliyo ili kunja kwa netiweki ndipo kubwezeretsedwa kwa fakitale kukuyenda bwino.
Njira 2: Kugwiritsa Ntchito Pamanja.
Yatsani nyali kwa masekondi 15, kenako zimitsani masekondi asanu.Bwerezani ka 4.Mukamaliza, kuwalako kumayaka pang'onopang'ono kwa maulendo atatu, ndipo zimasonyeza kuti ntchitoyo yayenda bwino.
Chonyezimirakutanthauza kuti chinthucho nthawi zina chowala, nthawi zina mdima;
Kung'animakumatanthauza kung'anima mofulumira komanso kwachilendo.
Choncho mukayatsa nyaliyo, ngati ikunyezimira pang’onopang’ono, ndiye kuti ndi yachibadwa;
Koma ngati ikuwunikira pakapita nthawi, ndizosazolowereka, fufuzani ngati magetsi akugwira ntchito ndipo Bluetooth ikugwirizana bwino.
Ndi zachilendo ngati kuthwanima kukuchedwa, zikutanthauza kuti kuwala kwayatsa koma sikunalumikizane ndi siginecha ya Bluetooth.
Sizinabwezeretse kuyika kwa fakitale, Mutha kupanga nyali kuti zikhazikitsenso kuyika kwa fakitale ndi ntchito zamanja.
Yatsani nyali kwa masekondi 15, kenako zimitsani masekondi asanu.Bwerezani ka 4.Mukamaliza, kuwalako kudzawala pang'onopang'ono maulendo atatu, ndipo zimasonyeza kuti ntchitoyo yayenda bwino.
Gwiritsani ntchito App pa foni yanu kuti mufufuze ndikuwona ngati mungapeze ma siginecha a Bluetooth.Ngati L, ndiye kuwonjezera ndi kulamulira nyali mwachindunji, Choncho ndi zachilendo.Ngati nyali yapezeka, yang'anani ngati makina opangira magetsi ndi mawaya ali okhazikika kapena ayi.
Mtundu wowonjezera nyali kumapeto kwa gulu uyenera kukhala mkati mwa 15 ft, ndipo mtunda wowongolera nyali umakhala mkati mwa 30 ft.
Chifukwa:
1) Chizindikirocho ndi chofooka kwambiri, ndipo mungafunikire kuyandikira pafupi
2) Nyali kapena pezani chobwerezabwereza kuti mulimbikitse kulandila kwa chizindikiro.Chonde titumizireni ngati mukukhulupirira kuti mukufuna wobwereza.
3) Mtundu wa foni yam'manja sugwirizana ndi gawo lathu la Bluetooth.
4) Foni yam'manja pafupi ndi nyali iyenera kukhala yochepera 15 ft mukuwonjezera nyali kapena kugwiritsa ntchito mtundu woyenera wa foni yam'manja.
BLE Mesh ikufunika chipangizocho osachepera kuthandizira Bluetooth 4.0+LE, kotero kuti App ikufunika monga ili pansipa:
Android 4.4.2 kapena kupitilira 4.4.2
IOS 9.0 kapena mtundu watsopano wamakina, iPhone 4S kapena mtundu watsopano.ewer
BLE Mesh ikufunika chipangizocho osachepera kuthandizira Bluetooth 4.0+LE, kotero kuti App ikufunika monga ili pansipa:
Android 4.4.2 kapena kupitilira 4.4.2
IOS 9.0 kapena mtundu watsopano wamakina, iPhone 4S kapena mtundu watsopano.ewer
Tsatirani malangizo a chinenero cha App kuti muwonjezerenso.Ngati sichingawonjezerebe, fufuzani ngati Bluetooth ndi yotseguka kapena ayi, ngati sichoncho, yatsani Bluetooth ndikutsegulanso App kuti muwonjezere magetsi.
Ngati mafoni angapo amawonjezera nyali, foni imodzi imatuluka mu App ndikuchotsa nyali, ndiye foni ina imatha kulumikiza, zikutanthauza kuti nthawi zonse pamakhala chipangizo chimodzi chokha chomwe chingathe kuwongolera nyali nthawi imodzi.
Mukatuluka mu App, onani ngati Bluetooth yayatsidwa kapena ayi, tsegulani foni yam'manja ya Bluetooth ndikutsegulanso App, kenako bwerezaninso App pambuyo pa masekondi 30.